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Customer Service Representative - State Farm Agent Team Member

Full Time in Cleveland - TN

Responsive recruiter
Replies within 24 hours
Benefits
  • Monday-Friday 8:30am-5:00pm with one hour for Lunch
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Competitive salary
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION
As a Customer Service Representative with Misty Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
About the Agency

At Misty Allen State Farm, we’re passionate about helping individuals, families, and businesses protect what matters most. With nearly 30 years of insurance and financial services experience, Misty has built an agency centered around exceptional service, lasting relationships, and helping team members grow.

We’re proud to serve customers throughout Tennessee and Georgia and are committed to making insurance simple, personal, and meaningful. If you’re looking to join a team that values professional growth, teamwork, community involvement, and remarkable customer service, we’d love to meet you!
Compensation $40,000.00 - $50,000.00 per year




Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none