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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Blizzard

May 22, 2024

5  out of  5 rating by Mark Blizzard
"*05/22/24* 'Like a Great Neighbor..' I had an appointment with Misty and as soon as I walk in I'm greeted by warm hellos and smiling faces. The ladies here provide the warmest welcome and environment! I'm offered a drink and a place to sit and for my appointment. I went in not knowing much about my retirement path or how to go about it, but Misty was very helpful in helping me understand the options available. She is very knowledgable and relayed the information in a way that was easy to absorb. She went above and beyond in helping me and I truly appreciate this branch! I have only had one interaction and that was via email/ phone, but that was enough to know I'm going to stay with this branch. Macy, I believe her name is, was very sweet, kind, and happy to help."
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James Keltch

May 2, 2024

1  out of  5 rating by James Keltch
"Appreciate the help from the assistants. Done an excellant job trying to get me situated. However the system they use to verify elegibility is flawed IMO. Im a current Farm Bureau customer and have been for years. Reached out just checking quotes. Mind u State Farm actually had better rates for me. However, Ive had one ticket, window tint, and thats it, and was flagged and was told to argue with the system to get accepted into State Farm. Dont agree. Excellant credit score, excellant driving record and no criminal background. Is what it is tho. Things happen for a reason, and Ill take this as a sign. Ur staff deserve a raise because they were excellant tho."
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Derek Allen

January 31, 2024

5  out of  5 rating by Derek Allen
"Very friendly and organized. Thank you!"
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Joshua Lawson

July 3, 2023

3  out of  5 rating by Joshua Lawson
"very good and very much on top of everything when you have a clam but they ate just a little bit too high on there premiums and I I'm thinking of going to a different place because of this 600.00 every 6 months on honda 2023 hrv is too much for just one car ."
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Jaclyn Camarata

May 23, 2023

5  out of  5 rating by Jaclyn Camarata
"This office is amazing!! They are always super helpful and quick to respond....exactly what you want in an insurance company."
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Paul Dralyuk

May 18, 2023

5  out of  5 rating by Paul Dralyuk
"Who needs Jake from State Farm when you have Misty and Macy! I'm limited to just 5 stars but they honestly deserve more. Macy was able to help me save 36% on my auto insurance as I switched to State Farm AND got better coverage than what I had. She was very friendly and professional and had a genuine interest to help me get the best coverage. I highly recommend Misty's agency to take care of your auto insurance and more!"
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Christian Retzlaff

May 12, 2023

5  out of  5 rating by Christian Retzlaff
"One of the most helpful business I've had the pleasure of dealing with no just in insurance but in general! Macy is the best!"
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Drake Christensen

May 11, 2023

5  out of  5 rating by Drake Christensen
"Signing up for car insurance for the first time can be a stressful and overwhelming process, but not when you use Misty Allen. We got everything taken care of over the phone within 15 minutes. I highly recommend using her for all your insurance needs."
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Jenna Paler

May 9, 2023

5  out of  5 rating by Jenna Paler
"Awesome insurance agency! Fair policies, personable and kind people (shoutout Macy). I switched home insurance over to them recently and they’ve been so attentive and helpful with the process, taking care of everything that needs doing"
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Karen Whitaker

April 12, 2023

5  out of  5 rating by Karen Whitaker
"Macie at State Farm was awesome in helping me manage my claim"
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Elizabeth Elrod

March 13, 2023

5  out of  5 rating by Elizabeth Elrod
"I love misty allen State Farm!!! Macy is the best!!!"
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Casey Chambers

March 9, 2023

5  out of  5 rating by Casey Chambers
"Macy and Misty have been EXTREMELY helpful and ALWAYS accommodating. They always have time to help us and answer questions, they check in and make sure we're happy with our coverage, and let us know about any upcoming changes. I HIGHLY recommend them!!!"
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Elizabeth Minor

February 7, 2023

5  out of  5 rating by Elizabeth Minor
"I have been with this agency for years and they are by far the very best!! Always very helpful and kind. I always deal with Macy and she’s amazing!"
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Joseph Puyu

December 16, 2022

5  out of  5 rating by Joseph Puyu
"I just got to say, this is the best insurance agency we have come upon! Misty Allen State Farm has some of the best employees that will do their best to go out of their way to help you get the best quote that works out for you and for them. I have compared prices and found that Misty Allen is hands down on the top of the list for the best price for the coverage that they offer. Thanks to Macy H. and Misty Allen for the best customer service and hospitality that they provide."
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Jabin Hawkins (JustJ)

December 3, 2022

5  out of  5 rating by Jabin Hawkins (JustJ)
"This office will take amazing care of you and treat you like family."
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melanie passolt

December 3, 2022

5  out of  5 rating by melanie passolt
"Amazing agent and staff!!!"
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Shirley Brady

November 8, 2022

4  out of  5 rating by Shirley Brady
"So far so good got to have car insurance"
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Keith Fehlinger

August 8, 2022

5  out of  5 rating by Keith Fehlinger
"Misty runs a great agaency. And her staff (headed by Macy) is knowledgeable, friendly and customer oriented!"
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Jess looking4truth

July 27, 2022

5  out of  5 rating by Jess looking4truth
"Nice people very kind"
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David Fluegel

June 17, 2022

5  out of  5 rating by David Fluegel
"friendly, knowledgeable team with a focus on effectiveness - recently moved from another to SF agent to this office. no regrets."
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Leslie Barrera

June 8, 2022

5  out of  5 rating by Leslie Barrera
"Great people to deal with!"
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Tammy White-Horne

May 11, 2022

5  out of  5 rating by Tammy White-Horne
"I have worked with Misty as a peer at State Farm. My experience has been excellent! She is efficient, friendly and on top of her game. If you are looking for car insurnace in the local Cleveland area - you need to give her a call!"
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Jami Noe

August 28, 2021

5  out of  5 rating by Jami Noe
"Outstanding agent, kind, considerate and always there for you. A top choice for insurance protection for your family."
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Darlene Frazier

August 25, 2021

3  out of  5 rating by Darlene Frazier
"Had a quote for 325 a month full coverage"
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Kimberly Couture

January 13, 2021

5  out of  5 rating by Kimberly Couture
"The ladies in the office, Misty and Mazie are sweethearts and we always have a good time when we go."